[1000mp] Yeasu Service ?

[bill ballantine]

George,

I called Yaesu at 714-827-7600 on Friday, March 28. I had no problem reaching
customer service and, at my request, was forwarded to a service tech.

The problem with my MP is that it won't receive or transmit on 20 and 30. The
sub-VFO works, but all other functions don't. The tech could not recall having
previously dealt with this problem and did not give me a cost estimate. He did,
however, estimate a turnaround time of 3 - 4 weeks.

I don't think it's necessary to call before sending the radio. However, based
on my experience, I'd recommend calling. The tech with whom I spoke was
courteous, professional, and spent some time helping me diagnose the problem.
He told me to " double box " the radio (ship it in its original 2 cartons).

Good luck with your repair.  73, Bill, K3FMQ, Pipersville, PA

Geovincent@aol.com wrote:

> Do I need to reinvent the wheel or does someone already have the correct
> working phone number for Yaesu Repair?
>
> I need to send my plain vanilla FT-1000MP back for service with no audio.
> This is the first time that I have sent it back to Yaesu. I need help with
> the following questions:
> 1. Do I need to contact them first before sending it back?
> 2. What is the correct phone number to contact them?
> 3. If I send it back in the original boxes, will I get the same boxes back?
> 4. What is the approximate turn around time?
> 5. What is the approximate cost?
>
> 73,
> George K3GV
>
> DX: Long may it live !
>
> If it isn't LOGic, then it isn't LOGging
>
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