[1000mp] A/B Testing Flame Wars
tombaugh
[email protected]
Wed, 25 Jun 2003 07:03:20 -0500
Pete,
While I agree with the intent of your message, I fear that many Americans
are anti Foreign.
I am as Loyal and Patriotic as they come but... not at the expense of
reality.
I refer to this as the Harley mentality.
For years many people continued to buy Harley Dividsons even though they
were significantly inferior.
For many years the only motorcycles continuosly broken down on the side of
the road were HD's
Ten-Tec likewise has always been quick to repair (and in many cases should
not have NEEDED repairs).
I'm glad Ten-Tec is joining in with the ham community to provide hands on
help to improve their product.
It shows genuine concern for improvement that hams will no doubt appreciate.
I hope that Ten-Tec is not allowing hams to engineer an already developed
product following HD of the 70's and 80's.
Ten-Tec should have already done the engineering on its log awaited new
product.
"73"
Tom Baugh
AE9B
----- Original Message -----
From: "Pete Smith" <[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Wednesday, June 25, 2003 6:36 AM
Subject: [1000mp] A/B Testing Flame Wars
> I've been sitting here reading this back-and-forth, even though I've never
> owned a Ten-Tec radio. Seems like the discussion is getting into
> diminishing returns now. One thing fascinates me, though.
>
> Earl reported sending his Orion back to Ten-Tec and getting it repaired,
> and six hardware upgrades performed without his asking for them, all
within
> the 30 day return period. He also reported that he's been in
communication
> with Ten-Tec, who are actively working to determine whether his radio was
> for some reason below the standard specification. In the meantime, there
> have been many other indications that Ten-Tec is following this discussion
> and is vitally interested.
>
> Well, they should be, but when was the last time you can recall such an
> active dialogue taking place with one of the Big Three Japanese
transceiver
> manufacturers? Elsewhere we read that they are all preoccupied with the
> non-amateur market in Japan. Well and good, but even the people in their
> US subsidiaries who depend on the amateur market for their livelihood
don't
> seem to be actively involved with their user base the way Ten-Tec
> is. Perhaps they are as frustrated as we are by the seeming inability to
> communicate with the home office.
>
> So bravo Ten-Tec -- keep listening.
>
> 73, Pete N4ZR
> The World HF Contest Station Database was updated 17 June 03.
> Are you current? www.pvrc.org/wcsd/wcsdsearch.htm
>
>
>
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