[1000mp] FT-1000MP back ground hiss. Problems?

Sat, 4 May 2002 17:22:05 -0400

It would be nice if one company made a good product and had good service.
Doesnt appear that exists.

John N1JM

-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of Robert Shohet
Sent: Saturday, May 04, 2002 5:11 PM
To: [email protected]
Subject: Re: [1000mp] FT-1000MP back ground hiss. Problems?

Hi Rick,

> Bob KQ2M, an FRC'er,  wrote -
> > 1) If you deny the problem, then there is no problem.
>
> An explanation of the situation could go like this:
> The circuits are built at "a factory" in large quantities. ( I don't know
if
> Yaesu does their own pcb manufacturing or not.  Many huge manufacturers
such
> as Cisco farm out this work.).  Then they are stored, and used in assembly
> of rigs as needed.  It is not feasible to make changes such as the key
click
> fix when you build this way, because the labor involved is extensive,
> reliability goes down, etc.
> Add to this the almost 0 % chance of communication with the
> factory/designers.

Which is the fault of BOTH the factory/designers AND the "marketing"/sales
company (Yaesu).

> Yaesu USA, or Vertex, whatever they call themselves is a marketing and
> distribution center, not a design center.  Their concern is ordering
boxes,
> storing them, shipping them to AES, collecting money, making ads for QST,
> thinking up coupon deals to compete with Icom, maybe getting type
> acceptance, trying to find techs to work on warranty rigs (probably with
no
> documentation in English or no spare parts).  Get the idea?

Yes we do.  Of course if Yaesu really cared about their product and the
satisfaction of those who buy it, then they would be concerned with a lot
more than ordering, shipping, making coupons, etc.
In fact, if their attitude was different, they might actually be concerned
about eliminating problems and fixing the radios that they sold!  They do
this with some problems but completely deny the existence of other problems.

 We can complain to "Chip" all we want, but he is so far from the source of
the fix (a
> designer in Japan who probably did the design 2 years ago and is now
working
> on another project) that he isn't going to get a resolution.

Sales managers opinions carry a lot of weight if they throw the weight of
their position behind the consumer.  Many of us have gotten the feeling that
Chip is indifferent at best and the tech dept. at Yaesu is frustrating to
deal with - at best.  This is a BAD way to do business and virtually insures
a decline in future products sold as Yaesu buyers look for a more reliable
alternative with other companies.

> This is why some people love Ten Tec.

> Rick  K2XT
> 1000MP owner

Indeed!

Bob KQ2M

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