[1000mp] Mark V Failure-Repair

[1000mp@mailman.qth.net]

On July 1, my 4 month old Mark V went dead while transmitting SSB at about 
100 watts peak (I should have stayed on CW). After reading all the horror 
stories about poor Yaesu repair, I decided to ship the radio back to HRO 
Atlanta on July 3 and ask them to deal with Yaesu. I have always received 
very good support from HRO Atl. It arrived at HRO on Friday, July 5 and was 
shipped to Yaesu the same day. It arrived at Yaesu on the 10th, three 
business days later. HRO called me twice to advise me of the progress. 

Five business days later, on July 17 th, I received my repaired Mk V via  
Next Day Air shipment direct from Yaesu. The repair required replacement of 
the two high power FETs. The entire process, including shipping,  from "shack 
to shack" took ten business days.

Although the failure was disappointing, I consider this to be EXCELLENT 
service/support from HRO Atlanta and Yaesu. I give a LOT of the credit to 
Mark and Smitty HRO.

Bruce  AA4Z